Contact

Email reaches a human who works on the product — no ticket deflection, no chatbot maze. Include the mailbox address involved if your question is about a specific mailbox, and never include an app password in any email or screenshot.

General & support

support@1labs.ai — questions, connection help, billing, feedback, and security reports. We aim to reply within one business day.

Legal

legal@1labs.ai — terms, acceptable-use questions, and anything that needs a formal answer. Start with the Terms of Service and the Acceptable Use Policy; both are short on purpose.

Privacy

privacy@1labs.ai — data subject requests, DPA copies, subprocessor questions. See the Privacy Policy and DPA & Subprocessors first.

Company

Ember is a product of One Infinity Labs, Inc., designed and developed by 1Labs AI Studio.